Responsibilities
Reports Directly To: Hotel Manager
Reports Functionally To: Senior Human Resource Manager
Supervises:
Asst HR Manager
Training Manager
Human Resources Executive
Administration Executive
HR Coordinator
Staff Quarters Superintendent
Staff Quarters Supervisors
Staff Quarters Attendants
Other Relationships:
Staff Campus
Staff Cafeteria
Government Agencies
General Scope of Position:
Performs work including the administration of Personnel Programme area such as Employment,Career Development, Recruitment, Employee relations, Services & Welfare and Compensation. Has constant responsibility for planning, developing and putting effective personnel programmes within assigned areas.
Main Duties:
Under the general guidance and supervision of the General Manager within the limits of established policies and procedures, overseas and directs all aspects of Human Resources Operation. Also provides a profesional and caring service to all management and staff, and assist in the profitablility of the hotel whilst ensuring the welfare of all.
Main Responsibilities:
1. Manages Human Resources Division, ensuring compliance with all corporate and Hotel's Policies and Procedures and current local and government regulation.
2. As part of the Executive Committee, contributes and participates in the development and preparation the Hotel's Strategic Plan, Marketing Plan and Other programmes.
3. Prepares, controls and ensures effective use is made of the Human Resources Division and related budgets.
4. Maintain and continually reviews Human Resources Policies, procedures and practices, updating and / or recommending improvements as appropirate to management.
5. Ensures clear lines of communication exist to disseminate information affecting employer-employee relations employee activities and hotel policies and programmes.
6. Prepares and submits periodic reports for management's use in accordance with Corporate and government requirements, such as turnoverreports, personnel inventories, absenteeism reports health and safety, accident reports etc
7. Maintains and updates files on employee records, legal documents and other Human Resources matters, efficiently and confidentiality.
8. Maintains effective communications at all levels of management and staff.
9. To assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
10. Develops and implements recruiting and screening systems and procedures in order to attract best qualified candidates for position vacanies.
11. Ensures all new employees attend the hotel's orientation programme in accordance with hotel's guidelines.
12. Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process.
13. Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements.
14. Contributes to the development and implementation of improved methods of work and better utilisation of staff in all areas.
15. Counsels hotel personnel as needed in areas such as career planning, training and development employee / personel relations and legal issues related to presonnel.
16. Ensures applicable laws, regulations, policies and Procedures and where applicable, union agreements followed in relation to Grievance and Disciplinary Procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken.
17. Implements and monitors an effective employee relations and welfare programme in the hotel:-
* Participates in developing and implementing programme to ensure employee security and safety.
* Ensures all staff facilities are maintained in good order and cleanliness.
* Deals with all problems relating to individuals in an understanding, caring and confidential manner.
* Ensures all staff are aware of company benefits and make these available.
18. Reviews hotel benefits and compensation levels in comparison with service sector competitiors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate.
19. Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate.
20. Serves as a member of union contract negotiating team as directed. Activetly participates in the establishing of union contracts.
21. Oversees implementation and administration of Union Agreements.
22. Oversee the management and operations of the Staff Campus & Staff Cafeteria:
a) Staff Campus
- To manage and to implement policies for the day-to-day operations of the staff campus.
- To ensure that the staff well-being and welfare in the staff campus are well maintained
- To ensure that all facilities and electricity and water utilities are in good condition and available.
- To ensure that in-house rules and regulations are established, communicated and enforced.
b) Staff Cafeteria
- To ensure that the staff meals are served on time and according to the menu
- To ensure that the cleanliness of the staff cafeteria is observed at all times and the food served are up to standard
- To conduct annual employee survey on the menu served before making any change on the menu.
The above key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified. It shall not be construed as a detailed description of the job requirements for this position.
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business Studies/Administration/Management, Human Resource Management or equivalent.
- Knowledge of labour law, statutory requirements and foreign workers requirements
- At least 5 years of working experience in managerial position in charge of human resource and administrative functions
- Preferably Managers specializing in Human Resources or equivalent.
- Effective communication skills
Location : Karambunai, Sabah
Closing Date : 12 September 2013
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