RESPONSIBILITIES:
- Provide prompt professional service to walk-in customers.
- To attend to customer's enquiries, accept payments, fulfill service requests and responds to any complaints at the counter.
- Deliver accurate information & efficient service to walk in requests, providing information & resolving issues on products & services for customers.
- To formulate response and resolutions in a timely manner and provide excellent customer service.
- To support the Astro Lifestyle Centre team on related tasks and challenges.
- To assist in the queue flow & provide information to customers.
REQUIREMENTS:
- Diploma with at least 3 - 5 years working experience
- STPM with credit in English, Bahasa Malaysia & Maths.
- Minimum 2 years experience in a service related industry.
- Relevant working experience in a service related industry.
- Reasonable typing skills, basic computer skills (Microsoft)
- Fluent in English & Bahasa Malaysia.
- Good organisation and communication skills.
- Good Human Relations skills and personality.
- Flexible and ability to work in a dynamic environment.
Location : kota Kinabalu, Sabah
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