Responsibilities
- Assists the Executive Housekeeper with the planning, organization and supervision of the cleaning and maintenance of the hotel.
- Specific responsibilities include guest rooms, public areas, back of the house areas, linens and uniforms.
- Initiates and maintains effective communication within the Housekeeping Department and other departments.
- Ensures that the policies, procedures and standards of Shangri-La Hotels and Resorts are followed.
Requirements
- Candidate must possess at least a Professional Certificate, Hospitality/Tourism/Hotel Management or equivalent.
- Required language(s): Bahasa Malaysia, Chinese, English
- At least 3 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Tuaran.
- Preferably Managers specializing in Hotel Management/Tourism Services or equivalent.
- Full-Time position(s) available.
- Malaysian Only.
Company Overview
You’ll find the Shangri-La family comes from many different backgrounds, and we work in an amazing variety of roles.
Yet, we are all united by the same passion to delight, and are hungry to learn and share new skills. Every day, we strive to bring our core values to life: respect, humility, courtesy, helpfulness and sincerity. All these ideals combine to make Shangri-La a unique culture to work in. We are diverse, warm and caring but also demanding, dynamic and innovative.
History
Our name, Shangri-La, was inspired by James Hilton’s legendary novel “Lost Horizon”. Hilton’s book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there. Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 70 deluxe hotels and resorts in key cities in Asia Pacific, Canada and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, Europe, and North America.
Product & Services
We offer a range of different brands for travellers to enjoy:
- Shangri-La City Hotels
- Shangri-La Resorts
- Traders Hotels
- Kerry Hotels
- CHI, The Spa at Shangri-La
- Aberdeen Marina Club, Hong Kong
- Xili Golf and Country Club, Shenzhen
Why Join Us?
It takes a very special kind of person to work at Shangri-La.
Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight. Are you Shangri-La? Shangri-La Hotels and Resorts is expanding in Asia, the Middle East, Europe and North America. That means there are plenty of opportunities for people with a passion to delight. Search our current database of opportunities around the world. Find out about upcoming career events and HR contacts. Learn about our commitment as a responsible employer, and the rewards of working at Shangri-La Hotels and Resorts.
Cultures and Values
Our Philosophy Shangri-La Hospitality from a Caring Family. Our Vision To be the first choice for our guests, colleagues, shareholders and business partners. Our Mission To delight our guests every time by creating engaging experiences straight from our hearts. Our Core Service Values Respect, Humility, Courtesy, Helpfulness and Sincerity. Our Guiding Principles
- We will ensure leadership drives for results.
- We will make guest loyalty a key driver of our business.
- We will enable decision-making at the guest contact point.
- We will be committed to the financial success of our own unit and of our company.
- We will create an environment where our colleagues may achieve their personal and career goals.
- We will demonstrate honesty, care and integrity in all our relationships.
- We will ensure our policies and processes are guest and colleague friendly.
- We will remain deeply committed to our social responsibility by making a positive contribution to our communities, environment, colleagues, guests and business partners.
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