Responsibilities
• Ensure satisfaction of end users with service offerings and service levels by integrating applications and technology solutions seamlessly into business processes.
• Participate in the implementation of new projects relating to office automation and computing facilities.
• Implement new or changed systems that work without major problems after installation.
• Provide first level support and guidance to respective end users in installation, testing and technical problem resolution of IT equipment and other office automation facilities.
• Effective and efficient use of applications and technology solutions to ensure user compliance with policies and procedures.
• Assist to maintain up to date IT facilities inventory and manage effective disposals of obsolete IT facilities.
• Ensure satisfaction of end users with service offerings and service levels, and reducing solution and service delivery defects and rework.
• Maintain data integrity and ensure that IT facilities can resist and recover from errors and failures.
• Ensure compliance with laws, regulations and contractual requirements at all levels i.e. internal and external requirements by taking appropriate measures. Optimise IT processes to reduce the risk of non-compliance.
• Assist to maintain up to date standard operational procedures and related documentation.
• Participate in the implementation of new projects relating to office automation and computing facilities.
• Implement new or changed systems that work without major problems after installation.
• Provide first level support and guidance to respective end users in installation, testing and technical problem resolution of IT equipment and other office automation facilities.
• Effective and efficient use of applications and technology solutions to ensure user compliance with policies and procedures.
• Assist to maintain up to date IT facilities inventory and manage effective disposals of obsolete IT facilities.
• Ensure satisfaction of end users with service offerings and service levels, and reducing solution and service delivery defects and rework.
• Maintain data integrity and ensure that IT facilities can resist and recover from errors and failures.
• Ensure compliance with laws, regulations and contractual requirements at all levels i.e. internal and external requirements by taking appropriate measures. Optimise IT processes to reduce the risk of non-compliance.
• Assist to maintain up to date standard operational procedures and related documentation.
Requirements
• Diploma in Information Technology/ Engineering or equivalent disciplines
• Min 1 year industry knowledge in supporting end user computing, hardware/ software maintenance or network/ data telecommunications fields. Fresh Graduates are encouraged to apply.
• Industry knowledge and working experience of the oil and gas related businesses
• Industry knowledge and working experience of the oil and gas related businesses
Location : Sabah, Labuan, Johor
Closing Date : 9 Oct 2013
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