Monroe Consulting Group is recruiting on behalf of one of the leading property and serviced office provider. To support the sales growth in Malaysia, our client is looking to hire a Sales Manager to expand the business as well as overseeing the operation in Kota Kinabalu, Sabah. This position reports directly to the Country Manager.
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Responsibilities:
Sales
- Generates profitable new business within the local market in order to exceed set targets
- Manages the entire sales cycle from lead/enquiry development, negotiation to close
- Pro-actively self generates leads & effectively manages the pipeline generated through marketing
- Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers
Team Management
- Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team
- Ensures that each Team Member is productive
- Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs
- Clear communication of centre performance on a regular basis and setting individual targets and team objectives
Operations/Financial Management
- Accountability for Centre profitability, Centre performance and the Centre’s success
- Drives revenue by effectively and consistently maximizing all service revenue
Client Retention/Client Relations
- Retains and develops existing client relationships that result in new business leads and maximising client revenue potential
- Maximises retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process
- Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently
- Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business
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